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ByePaper Privacy Policy

Effective Date:May 8, 2025

Applicable to the following Website and App:

Welcome to ByePaper ("Service"), provided by Chirpn Inc., a Corporation with its principal place of business located at 39510 Paseo Padre Pkwy Suite 360, Fremont, CA, USA 94538 ("we," "us," or "our"). At ByePaper, we are committed to protecting your privacy and data while you use our website/App (hereinafter “Platform”). This Privacy Policy outlines the types of information we collect, how we use and store it, and the choices you have regarding your data. Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

By continuing to use our website, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, then you agree to immediately cease your use of our website.

1. Information We Collect  

We collect the following information from our users to provide and improve our services:

  • Personal Information:Name, email address, contact details, authentication via Google/Apple sign-in.
  • Organizational Data:  Business name, address, phone, and email.
  • Document Metadata: Titles, tags, timestamps.
  • Mail Content: Digital versions of physical mail, sender info, content summaries, scanned images.
  • Usage Data: Log information, feature usage, device info, interaction history.
  • Device Information: IP address, browser type, OS.
  • Financial Information: Credit/debit card number, billing details.
  • Cookies and Passive Data Collection: (details in Section 2).

 2. Data Collected Through Cookies

We use cookies and similar tracking technologies to improve your experience. These include:

  • Technical Cookies: Required for navigation and functionality.
  • Session Cookies: Temporary and deleted after the session.
  • Third-party Cookies: From analytics or advertising services like Google Analytics.

You can manage or disable cookies via your browser settings. However, disabling cookies may affect website functionality.

3. How We Use Your Information

  • To provide, maintain, and improve ByePaper.
  • For task automation and document management.
  • To support Google Drive integration.
  • To send notifications and updates.
  • To troubleshoot issues and analyze performance.
  • To provide customer support and billing.
  • To enhance accuracy, personalization, and security.

4. Disclosure of Data

We may disclose your data:

  • To third-party service providers (AI, storage, support, payment).
  • To comply with laws or legal processes.
  • To investigate fraud or violations.
  • In case of business transfers or mergers.

5. Google Drive Integration

We use Google Drive to manage your documents. Files are stored in your Google Drive account under your control.

Scope used: https://www.googleapis.com

You can revoke access via your Google account settings.

6. Use of AI (OpenAI and Gemini)

We use OpenAI and Gemini APIs to process and extract tasks from documents. No data is stored post-processing.

Please refer to their respective Privacy Policies Usage Policies.

7. AI Technologies and Automated Processing

  • Data Processed: Document content, metadata, usage data.
  • Control:  You can opt out of automation or request human review.
  • Limitations: AI accuracy is not guaranteed; review generated content.

8. Data Retention

We retain your data based on necessity, legal requirements, and business needs. We do not store document contents.

9. Your Rights

  • Access and update your information.
  • Delete your account (contact support).
  • Opt out of marketing communication.
  • Request data portability (where applicable).

10. Third-Party Links

Our Platform may link to third-party websites. We are not responsible for their privacy practices. Please review their policies directly.

11. Data Breach Notification Policy

If a breach occurs, we will investigate, assess risks, notify affected users within 15 days (if necessary), and cooperate with authorities.

12. Security Measures

  • OAuth 2.0 authentication
  • HTTPS encryption
  • Scoped API access

13. Children’s Privacy

ByePaper is not intended for users under 13. We do not knowingly collect information from anyone under 18. Contact us to report concerns.

14. International Transfers

By using ByePaper, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

15. Changes to This Policy

We may update this policy. Changes will be communicated via our website or in-app notifications.

16. Contact Us

For questions, email: support@byepaper.ai

CCPA Notice (California Residents)

  • Know what personal data we collect
  • Know the categories and purposes
  • Access and delete your data
  • Opt out of sale of your data

To exercise your rights, contact: contact@byepaper.ai

GDPR Notice (EEA Residents)

  • Access, rectify, or erase personal data
  • Restrict or object to processing
  • Request data portability

To exercise your rights, contact: contact@byepaper.ai